The Homeowner Mindset: What They’re Really Thinking (and Not Telling You) with Amelia Lee, Undercover Architect
In this session, Amelia discusses key mistakes you’re making with clients without even realising, and what they’re not saying to you but want to.
We’ll go through the 4 phases of a project (Pre-Design, Design, Pre-Build and Build) to learn how to best position yourself as a professional builder, and the trusted partner in their project.
Learning Objectives: from this session, you will learn about:
- Spot hidden red flags before they cost you time, money and reputation with your client.
- Communicate with clarity through every stage of the project so you can build trust and authority from your first conversation through to handover.
- Position yourself as the trusted partner, not just the builder, so you’re the one they refer and rave about.
Other content that is relevant to this session includes:
- Email Marketing
- Content Marketing
- Marketing First Impressions
- Build Your Reputation and accompanying Q+A
- Educating Clients and Winning More Projects From Your Proposals
- Better Client Communication In Less Time: Email Automations That Work
Make sure you also check out the SYSTEMS LIBRARY Marketing and Sales content.
[progressally_media media_id="1"]
Action Items
Please check off Action Items as you complete them. Videos will be auto-checked once you finish watching them.
[progressally_objectives layout="show|end-of-line"]
[accessally_course_navigation prev_button='Previous' next_button='Next']
[progressally_note note_id="5" allow_attachment="yes"]