In this session, we take you through specific strategies and your mindset when it comes to discussing costs in your projects, and with your clients.

This is really useful information to remember as part of your PAC Process delivery, and in improving your business overall.

Learning Objectives: from this session, you will learn about:

• Understand how clients form their expectations around costs and learn how to reframe your language to guide clearer, more confident conversations.
• Recognise your responsibilities around money and practise speaking up early so you can build trust and reduce risk throughout your projects.

Two quotes to remember:

“It’s not that high performance houses cost too much. It’s that our idea of a fairly priced home is based on the history of building houses to meet embarrassingly low performance benchmarks.” – Architect, Steve Batuk

“I believe there’s an expectation out there that, when something is built to code, it’s built to the exemplary standards we’d all wish for our long term family homes, but unfortunately that’s not the case.” – Amelia