IMPLEMENTING THE PAC PROCESS

Module Outcomes

Short practical session on getting your time under control and using the PAC Process and systems to improve planning, client outcomes and team performance.

• Enquiry to PAC: set up a professional enquiry response and run the PAC Process to qualify clients and scope work.
• Implementation in practice: real example of how the PAC Process is used and linked to the Systems Library and intranet.
• Mindset and barriers: address common fears, mindset hurdles and who owns the PAC Process.
• Estimating and expectations: set clear expectations for fees, designers and clients, and give accurate estimates during PAC.
• Planning and outcomes: apply systems thinking to planning, time and outcome so small time investments improve results.
• Documentation and risk: use the Drawing Review Checklist and flowcharts to reduce pricing and construction risk and capture builder expertise.

Key takeaway: disciplined enquiry, clear expectations and practical systems protect profit, save time and improve project outcomes