WELCOME TO MODULE 01 OF THE PAC CHALLENGE

In this module, we cover …

• what the PAC Process is NOT
• why the PAC Process works
• the various benefits of the PAC Process you may not be aware of
• setting up your lead / client enquiry form
• tools to use
• templates to follow

This Module contains:

• your video webinar
• audio version is also available
• PDF download of Module 01 slides
• lead enquiry form template PDF or Google Form versions (with video explainer)

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WEBINAR CHAT:

13:31:49     From Travis Griffiths : Phone calls directly to my mobile.

13:31:49     From chrisfroggatt : Generally a phone call first

13:31:51     From Lauren : Email through website mainly

13:31:54     From Mitch (Master Computer) : 1300 number, website email form

13:31:56     From Latimer Building : website and calls

13:31:56     From Radius Matt : Phone directly or email.

13:31:57     From Jake’s iPhone : I have an enquire form on my website that I use to try and narrow down

13:31:57     From Daniel : I normally get contacted by phone

13:31:58     From Peter Claridge : 50% referrals, phoned into a team member. 50% off web assets.

13:32:01     From Dave Maurer : online enquiry form, email

13:32:01     From Greg Alexander : Phone, email or website enquirey probobly evenish

13:32:01     From Matt Menichelli : combination of website, call, email, or social media

13:32:07     From Rebecca Bishop : Hi everyone, nice to meet you!
We get a lot of calls, we get a questionnaire from our website or sign up to our eBrochure

13:32:08     From Melanie : Mobile through word of moputh\

13:32:08     From Sam : Phone call

13:32:08     From Luke Doecke : Email and phone calls

13:32:08     From Gary Aitken : Website, Facebook Phonecalls

13:32:10     From Justin and Sandra : Email, phone to office, some phone direct to builder

13:32:14     From Jake Watts : Referrals and google search

13:32:16     From Niru- Oztek Homes : phone directly

13:32:47     From Gavin : phone calls

13:32:56     From Paul Westwood : phone & webform

13:32:58     From bradf : Phone calls to our office number and emails

13:45:09     From Travis Griffiths : I do smaller renovations that don’t require huge amounts of pre construction. can PAC still work for me?

13:45:21     From Rebecca Bishop : A few familiar faces here: Hi Travis, Dave, Sam, Matt, Matt, Greg, Paul, Ed, Scott. Great to see you! 🙂

13:45:30     From Travis Griffiths : hi BEc

13:45:58     From Radius Matt : Hey Bek!  Congrats on the HIA Housing mag article.  Great read.

13:45:59     From Paul Westwood : 😁

13:49:10     From Latimer Building : who would take the lead in the consultant group?

13:52:28     From Dave Maurer : Would you gear these prelim agreements so as they don’t trigger the $10k trigger for a major domestic building contract?

13:52:37     From Justin and Sandra : If we don’t engage for eg engineers even though we are talking with them to organise the project, how to we ensure the client is paying the engineers on time (to our satisfaction) and not stuffing our engineers around? We want to maintain good relationships with the engineers.

13:53:39     From Rebecca Bishop : That’s a good question from Dave. We always had our prelims at $9900 and we did all the work, we retained everyone and were responsible for it all.

13:56:18     From Rebecca Bishop : So if we use a Preliminary Agreement – we are only supposed to take no more than 10% for the deposit  – we currently don’t use a prelim agreement for the PAC Process – just a separate agreement

13:57:47     From Radius Matt : Fine

13:58:10     From Mitch (Master Computer) : Love it =)

13:58:11     From Radius Matt : Because it’s a process and people appreciate that

13:58:37     From Greg Alexander : I think it will work well

13:58:39     From Melanie : It’s about educating them strigh up I guess

13:59:12     From Luke Doecke : it feels great. I had a 2 min phone call last night and said we’ll send you our enquiry form. They said that’s fine. Saves so much time.

14:02:32     From Travis Griffiths : What about referrals? do you still direct to the questionnaire

14:02:33     From Melanie : I’m really only just starting out with clients, having built a few spec homes to this point.  I’ve just had my first client approach me for a major reno.  I’ve had only one meeting and verbally brought up the concept of paying for my involvement in “design and value management”.  The enquiry form and fee
proposal is the next step.

14:04:29     From chrisfroggatt : Thanks!