PEOPLE OPERATIONS AND HR ESSENTIALS

Module Outcomes

Practical guidance to recruit, employ, and manage people legally and effectively, with systems for hiring, remote support, and compliance.

• Recruitment process: define roles, weigh attitude versus aptitude, shortlist, interview with bias awareness, and involve the team.
• Employment options: compare full time, part time, casual, contractors, and virtual assistants; choose the right fit.
• Compliance essentials: required policies, record keeping, employee entitlements, and key legal thresholds.
• Managing remote VAs: systems, software, and sourcing for local or overseas virtual assistants.
• Interview boundaries: what you can and cannot ask during interviews and how to structure questions.